FAQ
Tickets
I have question about tickets, where can I learn more?Visit the ticket page and view our ticket holder policy section at the bottom.
Are tickets needed for children?
Youth 15 and under receive complimentary grounds admission when accompanied by an adult. Qualifying youth can simply proceed to the gate in attendance with the ticketed adult upon arrival at the event. Youth must have their own hospitality ticket to gain access to any upgraded or hospitality venue.* Complimentary tickets provide grounds access only.
*Includes Trophy Club, The Barn, Harbor Club, Bay Club and all corporate hospitality venues.
Can I leave the tournament and come back on the same day?
Re-entry is not permitted for any ticket holders.
Do you offer ticket refunds?
All ticket sales are final; no refunds or exchanges are available. If no longer able to attend the event, fans are encouraged to use the ticket management functions for transfer or resale within their online account.
How do I receive my tickets?
All tickets are mobile tickets. For more information on how to access for entry or transfer to a guest, please visit our mobile ticket guide.
Will tickets be available at the gate?
No. Tickets will be available online but will not be sold onsite.
Is there Will Call at the tournament?
No. As tickets are 100% mobile, patrons are encouraged to transfer their tickets electronically to assist with any last-minute ticketing needs.
Accessibility
Are wheelchairs allowed on-site at the Championship?Wheelchairs and other motorized chairs are allowed on the tournament grounds should you like to bring them. Golf carts and other motorized vehicles will not be available to rent or use during the tournament week.
Are there handicap accessible viewing areas?
Wheelchair accessible viewing areas will be available throughout the course. All hospitality venues include wheelchair access via ramp or elevator.
Is accessible parking available?
Yes. Information is available in the parking and transportation section of the spectator information page.
BMW Owners
Do BMW Owners have any added benefits at the Championship?BMW Owners receive the ultimate experience in golf at the BMW Championship. For more information on the benefits Owners can enjoy please click here.
Fan Experience
Are there any prohibited items I should not bring to the Championship?Yes, the following items will not be allowed on property at the Championship:
- Select bags (see policy)
- Computers or laptops
- Video cameras
- Weapons of any nature
- Outside food & beverage
For a detailed list of prohibited items, please click here.
What is your bag policy?
The PGA TOUR’s bag policy is very similar to those you see at other major sporting events. Please click here to view an infographic that outlines the policy.
Are cameras permitted at the Championship?
Cameras will only be allowed during practice rounds, Tuesday and Wednesday of tournament week. They will not be permitted on tournament days, Thursday-Sunday.
Are cell phones permitted at the Championship?
Yes. We do ask that all spectators follow the PGA TOUR’s Mobile Device Policy when on site.
Are strollers allowed on-site?
Child strollers will be permitted entry at the Championship, but fans in attendance are encouraged to keep in mind that the terrain may not be stroller-friendly throughout.
Is there BMW Championship merchandise available?
Yes! All spectators have access to the Merchandise Tent located next to Gate 1. The Merchandise Tent will accept credit card only.
Are autographs allowed?
No on-course autographs are allowed during the week. Autographs can only be obtained at the designated autograph zone.
What is suggested attire for spectators?
It is recommended that spectators wear appropriate casual golf attire along with comfortable walking shoes.
Are there seating areas for the general public?
General public seating is available on a first-come, first-served basis at the driving range, 1st tee, 4th green, 7th green, 11th green, 16th green, 17th green, 18th tee and 18th green.
Are there areas on-site to receive first aid care?
Medical tents on course will be located near the 9th green and 14th green.